篇一：空乘常用英语
(1)aircraft (2) belly机腹 (3)nose gear鼻轮
(4) retractable landing gear 伸缩起落架 (5)rudder 尾舵
(6)propeller 推进器 (7)wing 机翼 (8)fuel 油料 (9)tank 油箱
(10)radome 雷达 (11) fuselage 机身 (12)break-in area 逃生窗
(13)undercarrage bay 货舱 (14)air brake 煞车 (15)panel 仪表板
(16)flight deck(cockpit) 前舱 (17)galley 厨房 (18)seat belt安全带
(19)slide 充气滑梯(逃生用) (20)survival kit(first aid kit) 救生品
(21)water extinguisher 灭火器 (22)dry chemical extinguisher 乾粉灭火器
(23)latch 栓子 (24)tray table 餐桌 (25)smoke hood 防烟面罩
(26)waste bin 垃圾桶 (27)grab handle 扶手 (28) sink 水槽
(29)observers seat 观察位(前舱) (30)telescopic viewer 门孔
(31)soap dispenser 给皂器(32)bassinet婴幼儿睡床 (33)ditching水上迫降
(34)water evacuation 水上逃生(35)land evacuation 陆上逃生
(36)axe 斧头(在驾驶舱) (37)trolly 餐车 (38)torch 手电筒
(39)armrest 扶手 (40)reading light阅读灯 (41)call button呼叫钮
(42)air traffic control 航路管制 (43)control tower 塔台
(44)operation & dispatcher 签派员 (45)cruize 平航 (46) runway 跑道
(47)taxiway 滑行道 (48)I.D.L 国际日线 (49)time zone 时区
(50)estimated time of arrival (ETA)预计到达时间
(51) estimated time of departure (ETD)预计起飞时间
(52)apron围裙 (53)jet lag 飞机时差症 (54)tail wind 顺风 (55)head wind 逆风
(56)jetway(passenger bridge) 空桥 (57)crew 机组员 (58)infant 婴儿
(59)unaccompanied minor(UM)没有家长同行ㄉ小孩 (60)briefing 任务提示
(61)home base 基地 (62)pilot(captain) 机长 (63)co-pilot(first officer)副机长
(64)clear air turbulence 晴空乱流 (65)air current气流 (66)non-endorsable 禁止转让(票)
(67)stand-by 地面待命 (68)stop-over 中站停留 (69)layover 外站过夜
(70)refueling stop 加油停留 (71)transit passenger 转机旅客
(72)waiting lounge 候机室 (73)baggage inspection 行李检验
(74)hand baggage 手提行李 (75)umaccompanied baggage 托运行李
(76)custom 海关 (77)quarantine 检疫 (78)immigeration 移民局
(79)baggage tag 行李签 (80)connection 班机接驳 (81)destination 目的地
(82)free baggage allowance 行李重量限制 (83)general declaration 舱单
(84)load factor 载客率 (85)on time performance 准点率 (86)LOST-N-FOUND 失物招领
(87)confirmation 确定 (88)reissued ticket 重开的票
(89)passenger manifst 旅客名单(90)wheelchair 轮椅
(91)ground staff 地勤 (92)take off 起飞 (93)live vest救生衣
(94)non-stop flight 直飞班机 (95)immigeration card 入境表格
(96)terminal航空站 (97)hijack 劫机 (98)demonstration 示范
(99)evacuate 疏散 (100)traffic congestion 航路拥挤
您想看这些报纸或杂志吗?
would you like anything to drink first?
您想先喝点什么?
here is today''s menu．what would you like to have?
这是今天的菜单，你想吃些什么?
thank you for waiting sir．here you are．anything more?
谢谢，让您久等了。这是您的饭和咖啡，还要点什么?
how about the sweet?
甜食要不要?
may i clear up your table now?
现在可以收拾您的桌子吗?
are you going to study there or just for sight seeing?
你是去学习还是只去旅游?
the flight has been delayed because of bad weather．
由于天气恶劣，航班已经延误。
we can''t take off because the airport is closed due to poor visibility.
由于低能见度，机场关闭，我们不能起飞。
our plane is bumping hard．please keep your seat belt fastened。
我们的飞机颠簸得厉害，请系好安全带。
before take-off
起飞前
1. morning, madam（sir）. welcome board!
早上好，女士（先生）。欢迎登机！
2. may i introduce myself, i''m ___, the chief purser of
this flight.
请允许自我介绍。我叫___，本次航班的乘主任务长。
3. morning, sir. welcome aboard. business class or economy?
早上好，先生。欢迎登机。坐公务还是经济舱？
4. follow me, please. your seat is in the middle of the cabin.
请跟我来，您的座位在客舱中部。
5. an aisle seat on the left side ------ here you are, sir.
是左边靠走廊座位------这是您的座位。
6. i’m afraid you are in the wrong seat. 20c is just two rows behind on the other aisle. 恐怕您坐错位子了，20c正好在那边走廊的后二排。
7. excuse me for a second, i’ll check.
请稍等一下，我查查看。
8. the plane is about to take off. please don''t walk about in the cabin.
飞机马上要起飞了，请不要在客舱内走动。
9. you know the weather in hongkong is not so good. it has been delayed.
你知道香港的天气不太好，飞机延误了。
10. air china flight ca937 leaves at 0730 in the morning.
中国国际航空公司ca937航班，上午7：30起飞。
11. flight no. 926, leaving tokyo at 1740, flies nonstop back to beijing.
ca926航班17：40离开东京直飞回北京。
12. you’re flying economy class. is that right?
您是坐经济舱，对吗？
emergency situation
紧急情况
1. fasten your seat belts immediately. the plane will make an emergency landing because of the sudden
breakdown of an engine.
马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。
2. don''t panic!
不要惊慌。
3. our captain has confidence to land safely. all the crew members of this flight are well trained for this kind of situation. so please obey instructions from us.
我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。
4. take out the life vest under your seat and put it on!
从座椅下拿出救生衣，穿上它！
5. don''t inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it by pulling down the red tab.
请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。
6. put the mask over your face!
戴上氧气面罩！
7. bend your head between your knees!
把你的头弯下来放在两膝之间！
8. bend down and grab your ankles.
弯下身来，抓住脚踝。
9. get the extinguisher.
拿灭火器来！
10. open seat belts. leave everything behind and come this way!
解开安全带，别拿行李，朝这边走！
11. this plane has eight emergency exits. please locate the exit nearest to you.
本架飞机有八个安全门，请找到离你最近的那个门。
12. jump and slide down!
跳滑下来！
1、欢迎您乘坐南航班机。
It’s nice to have you aborad China Southern Airlines.
2、请出示您的登机牌。
May I see your boarding pass?
3、我来为您引座。
I’ll show you your seat.
4、请随我来。
Follow me,please.
5、我帮您拿行李好吗？
May I help you with your bag?
6、为了使飞机在起飞时保持配载平衡，请您按指定的座位入座。
You should take your assigned seat,for the plane must keep its balance when it takes off.
7、这是呼叫钮，如果需要我们帮忙，请按一下。
This one is the call button,if you need us for anything,please push it.
8、请将您的椅背调直。
Please put the back of your seat in an upright position.
9、让您感到舒适是我们的职责。
It’s our duty to let you feel as comfortable as possible.
10、请把您的箱子放在行李架内。
Please put your box in the overhead bin.
11、您不能把行李放在这儿，过道不能堵塞。
You may not leave the baggage here.The aisle shouldn’t be blocked.
12、由于机械故障，航班已延误，机械师们正在对飞机进行仔细检查。
The flight has been delayed due to some mechanical troubles.The engineers are making a careful examination of the plane.
13、由于地面有雾，本次班机将延误约两小时。
The flight will be delayed about 2 hours due to ground fog.
14、由于空中航路拥挤，我们要等待通行许可（才能起飞）。
Owing to the heavy air traffic,we’ll wait until a take-off clearance is given.
15、我们须等待跑道上的冰被清除。
We have to wait until the ice on the runway has been cleared.
16、我们的飞机要装完货才能起飞。
Our plane can’t take off until the cargo is loaded.
17、我们正在等待几位乘客办理登机手续。
We are waiting for a few passengers to complete boarding formalities.
18、如果有进一步的消息，我们会立即通知你（们）的。
If we have any further information,we’ll let you know immediately.
19、请您回到您座位上好吗？飞机马上要起飞了。
Would you please return to your seat?The plane is taking off soon.
20、请在安全带信号消失前坐在座位上，系好安全带。
Please stay in your seat and keep your seat belt fastened until the sign has been turned off.
21、飞机马上要起飞了，请不要在客舱内走动。
The plane is about to take off.Please don’t walk about in the cabin.
22、头等舱乘客的盥洗室/厕所位于前舱，其他乘客的在后面。
The toilet for first class passengers is located in the front of the cabin and the one for other passengers in the rear.
23、盥洗室/厕所有人用着。
The lavatory is occupied.
24、盥洗室/厕所没人。
The lavatory is vacant.
25、您可放下遮阳板，关掉阅读灯，系好安全带，这样您能好好休息一下。
You could draw down the window-shade and turn the reading light off and fasten your seat-belt so that you can take a good nap.
26、为确保飞行和通信系统的正常操作，请您不要使用手提电话/激光唱机/调频收音机。 In order to ensure the normal operation of airplane navigation and communication
system,you are kindly requested not to use your callularphone/CD player/FM receiver.
27、我们前方有大雷雨，无法穿越。我们决定返回杭州。非常抱歉由此给您带来的不便。
There is a heavy thunderstorm ahead of us.We have no way to pass it.So we have decided to return to Hangzhou.Much to our regret for the inconvenience that may cause you.
28、我们马上要供应饮料了。请放下您的小桌板。
Now we’ll be serving drinks.Please pull down your tary table.
29、先生，您想要杯香槟吗？
Would you like a glass of champagne,sir?
30、您想来点热/冷饮料吗？
Would you like something hot/cold to drink?
31、您是要淡茶还是浓茶？
How do you like your tea?Weak or strong?
32、咖啡还未冲好，来杯热茶好吗？
Coffee isn’t ready yet.Would you like to have a cup of hot tea instead?
33、您想在饮料里放点冰块吗？
Would you like some ice in your drink?
34、小心烫手！
It’s hot!Mind your hand.
35、您喜欢直喝威士忌还是加冰块？
Would you like your whisky straight or on the rocks?
36、您准备现在用午餐吗？
Are you ready for your lunch now?
37、我们马上给您提供正餐。这是茶单。
We’ll soon be serving dinner.Here is the menu.
38、您想要吃什么？烤牛肉还是熏火腿？
What would you like to have?Roasted beef or smoked ham?
39、我们机上配备的餐食既有中式口味也有西式口味。
Our meals on board are designed to meet both Chinese and Western tastes.
40、我们有多种菜肴供您选择。
We have a selection of dishes for you.
41、先生，您还要点别的什么吗？
Would you like more of anything,sir?
42、您要什么样的牛排？嫩点的、适中的、还是老点的？
How do you like your steak done? Rare,medium or well-done?
43、对不起，鱼没有了。您能换一道菜吗？我们有鸡……您想来点吗？
I’m sorry.There is no more fish left.Can you make a change?We have chicken…Would you like some?
44、这是您的小菜，这是您的牛排，请慢用。
This is your hors d’oeuvre and this is your steak.Please enjoy your meal.
45、对不起，让您久等了。
I’m sorry for keeping you waiting.
46、您能喜欢我非常高兴。再来点吗？
I’m glad you like them.Would you like to have some more?
47、您对这顿饭还满意吧？
How do you like the meal?
48、您介意我把这些东西拿走吗？
篇二：空乘常用英语
空乘常用英语
? 相关词汇
乘客与飞机工作人员
international passenger 国际旅客 domestic passenger 国内旅客 connecting passenger 转机旅客 transit passenger 过境旅客 stand-by 候补旅客no-show 误机者
unaccompanied passenger 无人陪伴儿童 handicapped passenger 残疾旅客
departing passenger 出港旅客arriving passenger 进港旅客 flight crew 机组人员 captain 机长 pilot 飞行员 copilot 副驾驶员
steward 男乘务员purser/chief attendant 乘务长 chief purser 主任乘务长air crew 空勤人员
ground crew 地勤人员 ground service staff 地面服务人员 navigtor 领航员 flight engineer 飞行机械师 stewardess/cabin attendant/air hostess 女乘务员/空中小姐
机场主要设备
aerodrome/airport 飞机场 alternate airfield 备用机场 control tower 管制塔台 hangar 机库
fuel farm 油库 emergency service 急救站
localizer 航向信标台/定位信标 weather office 气象站
runway 跑道 taxiway 滑行道
parking bay 停车位置maintenance area 维修区
seeing-off deck 送客台 domestic departure lobby 国内线出港候机厅
coffee shop 咖啡室
quarantine 检疫
emigration control 出境检查
automatic door 自动出入门
departure lounge 离港大厅
flight information board 航班显示板
transfer correspondence 中转柜台
public address 广播室
police office 机场公安局（警察局）
medical centre 医疗中心
elevator （升降式）电梯
air bridge 登机廊桥
catering department 配餐供应部门
airtel/airport hotel 机场宾馆
main lobby 主厅
imports shop 进口商品店
entrance 入口 special waiting room 特别休息室Customs 海关snack bar 快餐部 arrival lounge 到达大厅 transit lounge 过站大厅 check-in counter 办理登机手续柜台 carousel 旋转行李传送带 dispatch office 签派室 boby temperature scanner 体温检测仪escalator 自动扶梯 moving/automatic walkway 自动步道airport fire service 机场消防队duty-free shop 免税商店VIP room 贵宾室 security centre 保安中心waiting room 休息室 passenger route 旅客通道
taxi stand 出租汽车站 lavatory 卫生间
exit 出口immigration control 入境检查
plant quarantine 植物检疫 Customs personnel 海关人员
animal quarantine 动物检疫 connection counter 联运柜台
arrival lobby 入境旅客休息室 security counter 安检柜台
exchange and tax payment 兑换及付税
Customs inspection counter 海关检查柜台
baggage claim area 行李认领区
telephone/telegram/fax room 电话/电报/传真间
security check station 安全检查站
stand-by ticket counter 补票处
terminal departure building 机场大厦/候机楼
international departure building 国际航班出港大厦
freight building/cargo centre 货运大厦/货运中心
boarding gate No.18 第18号登机桥
bosrding gate besides No.16 第16号以外登机桥
information counter/office 问询处
international arrival building 国际航班到达大厦
demestic connection counter 国内线联运柜台
hotel and limousine service 旅馆及机场交通服务处
limousine stand 机场交通车站
? Before take-off 起飞前/登机后
1. Morning, madam（sir）. welcome board!
早上好，女士（先生）。欢迎登机！
2. May I introduce myself, I'm ___, the chief purser of
this flight.
请允许自我介绍。我叫___，本次航班的乘主任务长。
3. Morning, sir. Welcome aboard. business class or economy?
早上好，先生。欢迎登机。坐公务还是经济舱？
4. Follow me, please. your seat is in the middle of the cabin. 请跟我来，您的座位在客舱中部。
5. An aisle seat on the left side ------ here you are, sir.
是左边靠走廊座位------这是您的座位。
6. I’m afraid you are in the wrong seat. 20c is just two rows behind on the other aisle.
恐怕您坐错位子了，20c正好在那边走廊的后二排。
7. Excuse me for a second, i’ll check.
请稍等一下，我查查看。
8. The plane is about to take off. please don't walk about in the cabin. 飞机马上要起飞了，请不要在客舱内走动。
9. You know the weather in HongKong is not so good. it has been delayed. 你知道香港的天气不太好，飞机延误了。
10. Air china flight ca937 leaves at 0730 in the morning.
中国国际航空公司ca937航班，上午7：30起飞。
11. Flight no. 926, leaving Tokyo at 1740, flies nonstop back to Beijing.
ca926航班17：40离开东京直飞回北京。
12. You’re flying economy class. is that right?
您是坐经济舱，对吗？您想看这些报纸或杂志吗?
13. Would you like anything to drink first?
您想先喝点什么?
14. Here is today''s menu．What would you like to have?
这是今天的菜单，你想吃些什么?
15. Thank you for waiting sir．Here you are．Anything more?
谢谢，让您久等了。这是您的饭和咖啡，还要点什么?
16. How about the sweet?
甜食要不要?
17. May i clear up your table now?
现在可以收拾您的桌子吗?
18. Are you going to study there or just for sight seeing?
你是去学习还是只去旅游?
19. The flight has been delayed because of bad weather．
由于天气恶劣，航班已经延误。
20. We can''t take off because the airport is closed due to poor visibility.
由于低能见度，机场关闭，我们不能起飞。
21. Our plane is bumping hard．Please keep your seat belt fastened。 我们的飞机颠簸得厉害，请系好安全带。
? 客舱服务
1、欢迎您乘坐南航班机。
It’s nice to have you aborad China Southern Airlines.
2、请出示您的登机牌。
May I see your boarding pass?
3、我来为您引座。
I’ll show you your seat.
4、请随我来。
Follow me,please.
5、我帮您拿行李好吗？
May I help you with your bag?
6、为了使飞机在起飞时保持配载平衡，请您按指定的座位入座。
You should take your assigned seat,for the plane must keep its balance when it takes off.
7、这是呼叫钮，如果需要我们帮忙，请按一下。
This one is the call button,if you need us for anything,please push it.
8、请将您的椅背调直。
Please put the back of your seat in an upright position.
9、让您感到舒适是我们的职责。
It’s our duty to let you feel as comfortable as possible.
10、请把您的箱子放在行李架内。
Please put your box in the overhead bin.
11、您不能把行李放在这儿，过道不能堵塞。
You may not leave the baggage here.The aisle shouldn’t be blocked.
12、由于机械故障，航班已延误，机械师们正在对飞机进行仔细检查。
The flight has been delayed due to some mechanical troubles.The engineers are making a careful examination of the plane.
13、由于地面有雾，本次班机将延误约两小时。
The flight will be delayed about 2 hours due to ground fog.
14、由于空中航路拥挤，我们要等待通行许可（才能起飞）。
Owing to the heavy air traffic,we’ll wait until a take-off clearance is
篇三：空乘面试英语口语
空姐面试英语口语
CONVERSATIONS 会话
（A=Applicant I=Interviewer）
Dialogue 1
I: What made you decide on this type of occupation?
A: Oh, to tell you the truth, I love the sky. When I was a child, I imagined flying into the blue sky some day. Now, I think the day has come. My dream will come true. And I like travelling
very much and I enjoy working with people.
I: Can you make yourself understood in English without too much difficulty?
A: Yes, I think I am quite fluent in English. I got the certificate of the Secondary English Training last month.
I: Do you know what the responsibilities are for a stewardess? A: The main responsibility of the stewardess is to make the passengers relaxed and happy during the flight. And good service is also important.
I: Are you in good health?
A: I just had a complete physical examination and I am in top condition.
I: Have you had any nursing experience?
A: Yes, I have two years of nursing experience, and now I am working as a nurse in a hospital.
I: How tall are you? What about your eyesight?
A: My height is one meter and sixty-eight centimeters. I抳e never had any vision problems.
I: What would you say are your strengths and weaknesses? A: One of my strengths is my friendliness and open-minded attitude and also I think I have a warm personality. But
sometimes, I find it is hard to tell others when I don抰 like what they are doing.
I: If a passenger can抰 understand what you say, what should you do?
A: I抣l try to speak in another language or I抣l try my best to use gestures and draw pictures.
I: 什么原因使你决定投身这个行业呢？
A: 哦，说真的，我非常喜欢蓝天。小时候我就梦想自己有一天能飞上蓝天，现在我想这一天已经到了，我的梦想要实现了。而且我非常喜欢旅游，喜欢和人打交道。
I: 别人容易明白你说的英语吗？
A: 可以，我想我的英语很流利，上个月我拿到了中级英语培训证书。 I: 你认为对空姐来说，主要的职责是什么？
A: 主要职责就是让乘客在飞行途中能放松、快乐，而且好的服务也是很重要。
I: 你现在身体很好吧？
A: 我刚做了一次全面的体检，身体状况很好。
I: 你有护理经验吗？
A: 有，我有两年的护理经验，现在我就在一家医院当护士。
I: 你多高？你的视力如何？
A: 我身高168cm，视力没问题。
I: 你认为你的优点和缺点是什么？
A: 我优点之一就是待人非常友好、开朗，还有我的性格温和。但有时候，我发现很难告诉别人我不喜欢他们的所作所为。
I: 如果有乘客听不懂你说的话，你该怎么办？
A: 我会试着说另一种语言或者打手势、画图。
Dialogue 2
I: Tell me about yourself and your past experience.
A: For the past 3 years, I have been working in China East Airlines Corporation Limited. I抦 very tolerant of people and have been told that this is one of my strengths. I feel I have a lot to offer as a team member.
I: Why are you interested in this occupation?
A: It抯 always been my dream to be a stewardess. And I like travelling to different places.
I: What do you think is the chief charcteristic for a stewardess? A: Well, a stewardess should be friendly, courteous, patient and treat passengers kindly and politely.
I: Do you get angry easily?
A: No, I know how to control my temper.
I: If a passenger had a accident, what would you do?
A: I would give him or her basic first aid and ask my partner to call for assistance at the same time.
I: If you are hired, when can you start work?
A: I can begin to work right away because I am out of work now.
I: What are your salary expectations?
A: I really need more information about the job before we start to discuss salary. I抎 like to postpone that discussion until later. Maybe you could tell me what is budgeted for the position and how your commission structure works.
I: 说说你自己和你过去的经历。
A: 过去三年我一直在中国东方航空有限公司工作。我待人宽容，别人都说这是我的优点。我想作为团队一员，我能作出很多贡献。 I: 你为什么对这个职业感兴趣？
A: 成为一名空姐一直是我的梦想，而且我喜欢到各地旅游。 I: 对空姐来说，你认为主要应该具备的品质是什么？
A: 空姐应该待人友好、有礼貌、有耐心，对顾客和蔼、彬彬有礼。 I: 你容易生气吗？
A: 不，我知道怎样控制自己的脾气。
I: 如果有乘客发生意外，你会怎么办？
A: 我会为他/她做基本的急救，同时让同伴寻求救助。
I: 如果你被录用，什么时候你能开始工作？
A: 因为我目前没有工作，所以随时都可以。
I: 你希望拿多少薪水？
A: 在讨论薪水前，我需要更多了解这份工作。我希望迟点讨论这个问题，或者你可以告诉我这个职位的预算薪酬是多少，贵公司的佣金制度是如何运作的。
imagine 想象 secondary 中级的
flight attendant 空姐 eyesight 视力
vision 视力 gesture 手势
tolerant 宽容的 basic first aid 基本的急救护理
temper 脾气 assistance 援助，协助
作为空中小姐，懂得一些急救措施是非常必要的，所以即使你没有做过空中小姐，但如果做过护士，有护理经验（nursing experience），你尽可以把它当作自己的优势表现出来。
1) What made you decide on this type of occupation?
position
vocation
job
什么原因使你决定从事这类工作？
2）Do you know what are the responsibilities of the stewardess? tasks
assignments
obligations
你知道作为空中小姐的职责是什么吗？
《空乘人员英语》
由：免费论文网互联网用户整理提供,链接地址：
http://m.csmayi.cn/meiwen/19088.html
转载请保留,谢谢!
- 上一篇：部队党员承诺书
- 下一篇：中央民族附中官网